IT Technician
Full-Time | Permanent | £26,716.54 per annum
40 Hours per week Monday – Friday, with participation on a Saturday rota
(1 in 6) and occasional on-call duties during term time.
Shrewsbury School is looking for a motivated and customer-focused IT Technician to join our busy IT Department. Supporting staff and pupils across the School and its associated prep schools, you'll play a key role in delivering reliable, high-quality IT services.
The Role
You will provide first and second-line technical support, including:
- Troubleshooting hardware, software and network issues.
- Installing, configuring and maintaining PCs, laptops and peripherals.
- Supporting Microsoft Windows, Microsoft 365 and Entra ID environments.
- Assisting with SharePoint, server and network administration.
- Managing and resolving helpdesk tickets. Working with third-party suppliers and supporting ongoing IT projects.
You will have:
- Proven experience in an IT support or helpdesk role.
- A Level 2 ICT qualification (or equivalent experience).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- The ability to work independently and as part of a team.
If you're passionate about technology and delivering excellent customer service, we'd love to hear from you.
Early applications are encouraged. We reserve the right to close this vacancy early, should a suitable candidate be appointed before the closing date.
Closing date for application: 12 midday, Friday 17th July 2026.
A full application pack is available to download below including all relevant documents required to apply:
Application Form (Word) or Application Form PDF
Please upload your completed application form using the link below. Please note that we do not accept CVs.
If you wish to submit a postal application please call 01743 280834 for further information.
Shrewsbury School is committed to safeguarding and promoting the welfare of children and young people, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.